Question 1

How quickly can clinical support be coordinated?

Accepted Answer

Shivora typically coordinates qualified professionals within 24–72 hours, depending on case complexity and location within Delhi NCR.

Question 2

Are professionals medically qualified?

Accepted Answer

Clinical cases are coordinated with BSc and GNM qualified nurses. Higher-acuity cases may require ICU-trained professionals based on availability.

Question 3

What verification process do professionals undergo?

Accepted Answer

All professionals undergo identity verification, qualification validation, experience screening, and structured onboarding before coordination.

Question 4

What happens if a caregiver discontinues service?

Accepted Answer

Shivora operates under a structured replacement coordination protocol to ensure continuity of care.

Question 5

Does Shivora employ the professionals directly?

Accepted Answer

Shivora operates as a structured coordination platform unless otherwise specified in a written agreement.

Question 6

How does payment work?

Accepted Answer

Placement and care coordination fees are payable to Shivora. Professional compensation is typically paid directly by the family unless agreed otherwise.

Question 7

Which areas are covered?

Accepted Answer

Delhi, Gurgaon, Noida, Faridabad, and Ghaziabad.

Question 8

Can I speak to a care coordinator before booking?

Accepted Answer

Yes. Families are encouraged to schedule a consultation before deployment.

Frequently Asked Questions

Getting Started

Professionals & Verification

Service & Continuity

Pricing & Payment

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