Refund Policy

Last updated: February 2026

1. Refund Terms

Placement and care coordination fees are service-based and generally non-refundable once the matching and coordination process has been initiated.

However, Shivora may review genuine concerns on a case-by-case basis in line with our structured support framework.

Refund decisions, if any, remain at the sole discretion of Shivora management.

This document is issued by Shivora Care for its platform operations across Delhi NCR. For questions, contact support@shivoracare.com.